#1 Partner
of Choice
for
Contact Center
If you want to reduce technological complexity in your Contact Center Operation and boost control, performance and efficiency, you came to right place.
A complete
Cloud-Based
Contact Center
software Solution
A complete, intuitive and robust technological stack that guarantees autonomy for your operation’s, daily management and ROI
With GoContact,
you will be in good company
The results of those who
switched to GoContact
Configuration Autonomy
More than 40% reduction in campaign implementation costs by the diminished dependence on IT resources
Agility on a day-by-day basis
Savings of 32% on technical human resources in order to maintain reporting, IVRs, campaigns and other daily operations
Increased
Efficiency
Increased efficiency by more than 20%.
Call time reduction by 15% to 20%
Direct effect
on the ROI
Pricing model with the invoicing based on the maximum monthly peak of licenses, representing savings of 26% on operating costs when compared to the traditional market.
The Power of
Artificial Intelligence
Automating 70% of the responses
to frequent requests and repetitive tasks
so that agents can focus on more
complex matters.
40% on
Cost
Reduction
20%
Increase of
Efficiency
20% of
Extra Costs
avoided
15%
Reduction of the Average Call Time
Cost Reduction
Efficiency
Extra Costs avoided
Reduction of the Average
Call Time
Why our clients trust in us
Technological Innovation – Excellence in Customer Relations
Melhor APCC Contact Center
CIO Review Europe
Convert efficiency into ROI for the
benefit of your Contact Center
We believe that our customers' success is achieved with consultancy support and a daily follow-up.
Breathing your business' environment and spirit is what allows us to provide the best solutions.
