Agility
in operations
Integration with
other digital channels
Real time
monitoring
Cloud-based
platform
TAAG presents itself as a leading company in the modernization of air transportation and associated services in Angola through a reliable and financially sustainable operation that promotes the image of Angola.
After implementing GoContact, there was an increase in employee satisfaction as day-to-day tasks became easier to perform. There was a direct improvement in the quality of the service provided, as determined by customer satisfaction surveys, which currently rate TAAG at 92 percent.
Agility
in operations
New
Channels
Cloud-based
platform
Real time
monitoring
“Since implementing GoContact, only continuous improvements in service processes have been recorded at all levels. “
Gilson Pinheiro
Clients Director
UCALL
