ChatBots
Automate the most frequent interactions with a Chatbot!
Automate customer service on your company’s chat channels.
ChatBots
Automate the most common interactions with chatbots
If many of your company’s customer service interactions are repetitive and time-consuming, they can be automated to ensure customer satisfaction and cost efficiency.
A chatbot can automate up to 70% of responses to the most common requests and the most repetitive tasks, so that agents can concentrate on resolving more complex issues.
ChatBots
Boost efficiency and customer satisfaction
The number of customer interactions with companies via chat has increased exponentially. With this growth, chatbots can help your company cope with this increase, significantly improving response times, first contact resolution and CSAT (customer satisfaction).
ChatBots
Build your Chatbots with total Autonomy
With our partner Visor.ai, you guarantee total autonomy in the construction of your chatbots, which are easy to build and configure, without the need for programming or extensive technical knowledge. You can automate the most frequent requests from customers or even employees, surveys and more, while identifying the interactions that require human intervention.
ChatBots
Machine Learning for Continuous Improvement
Machine learning and natural language processing systems that collect information for continuous learning. Over time, response efficiency improves as the chatbot learns from each interaction.
ChatBots
One Interface, Multiple Channels
Interact with customers on the platform they prefer, whether it is a chat on your website or messaging on social media, via Facebook Messenger, WhatsApp, or Instagram Direct Messages. With our chatbots, you can integrate these channels and manage all interactions on a single platform.